Privacy Policy

Birmingham Medical Research Expeditionary Society understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, http://www.bmres.co.uk/ and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law

Information About Us

Our Site is owned and operated by Birmingham Medical Research Expeditionary Society; a charity registered in England under charity number 277893.

Registered address:

The Institute of Clinical Sciences
College of Medical and Dental Sciences
University of Birmingham
Edgbaston
B15 2TH

Information We Collect from You

Depending upon your use of Our Site, we may collect and process personal and non-personal data about you.  We do not collect any sensitive personal data or personal data relating to children or data relating to criminal convictions or offences.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site

How We Use Cookies

If you leave a comment or review on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

 

We collect information about you during the checkout process on our store.

 

What we collect and store

While you visit our site, we’ll track:

  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, , email address, phone number, credit card/payment details.  We’ll use this information for purposes to:

  • information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings

We generally store information about you for as long for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds and support you.

 

Processing your payment


After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment we use Stripe, a third party payment processor.

Your payment will be processed by Stripe, who collect, use and process your information, including payment information, in accordance with their privacy policies.

You can access their privacy policy via the following link: https://stripe.com/gb/privacy

Transfer and storage of your information

Stripe’s services Europe are provided by a Stripe affiliate—Stripe Payments Europe Limited (“Stripe Payments Europe”)—an entity located in Ireland. In providing Stripe Services, Stripe Payments Europe transfers personal data to Stripe, Inc. in the US.

For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of Stripe’s privacy policy entitled Transfers of your information outside the European Economic Area.

Product reviews

When visitors leave reviews on the site we collect the data shown in the reviews form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

If you use the contact form on our website to get in touch, your name, email address and message will be emailed to Amy Cogswell  Amy.Cogswell@harborneoffice.co.uk. Your data will only be viewed and stored by Amy and other members of BMRES. Your data will be stored on our system up until year unless you request for it to be deleted before .

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